All Bowtelviro products are carefully inspected prior to shipping to ensure they meet our highest standards of quality and craftsmanship.
If you experience an issue with your item, please contact us within 30 days of purchase at grant@bowtelviro.hair
To help us assess your claim, please include:
A brief description of the issue
The product name and order details
Clear photos showing the concern or defect
Each claim is reviewed by our Quality Assurance team. If a manufacturing defect is confirmed, Bowtelviro will offer a refund, replacement, or suitable substitute, depending on the nature of the issue. Warranty coverage applies to manufacturing defects only.
Please note that while our beds are made using durable, upholstery-grade fabrics, warranty coverage does not apply to damage caused by chewing, excessive wear, or misuse.
